FREQUENTLY ASKED
QUESTIONS

The Company

Who are we & where did we come from?
January 2015 saw the team at Orbit recognise a need in the market for a more reliable, dependable and advanced product. The team at Orbit had been involved in the industry for many years, with vast experience in floatation tanks which included previously managing the manufacture and supply of components for the former market leader.
Why did we choose to produce the Orbit Float Tank?
The team started from a blank sheet of paper and our idea was to design with a concentration on the future of floating. Extensive market research led to the development of Orbit to improve both user and operator experience.
What support do we provide?
We like to support our customers all the way! From initial enquirers, to post installation maintenance, the team here at Orbit are always on hand to help!
Can you help me open my own float centre?

We specialise in not only the manufacturing of floatation tanks but also in the designing and running of a successful float centre. We can assist you in every step from your business plan right through to opening your centre and successful marketing strategies. We own and run our own successful float centre in the heart of Hertfordshire so we know what it takes.

Contact us for more information on our tailoured business package.

Orbit Tank

What is Orbit?
Orbit is a flotation tank that reduces all of the external stimuli, creating the ultimate relaxing environment and complete sense of weightlessness.
What is Orbit made from?
Orbit’s body is made from high quality GRP (Glass Reinforced Plastic) and is finished with a Hydrophobic Nano-coating on it’s surface for ease of cleaning.
Where is Orbit Manufactured?

England – United Kingdom

What are orbits dimensions?

Orbit is designed to comfortably accommodate persons up to 7 foot 4 inches within the internal space.

For external dimensions please ask a member of our team for more information. We can also assist you with your floorplans and room designs.

Why choose Orbit?

Orbit is the latest and most advanced floatation tank on the market. It’s features are designed to ensure it provides the ultimate floating experience and to surpass its competitors. Orbit float tanks are also the only tank on the market providing 100% solution processing with our advanced filtration system. Guaranteeing a crystal clean float every single time. 

How Sanitary is the tank?

Orbit makes cleaning and room turn over much easier, to start with after every customer the solution is fully drained and emptied, filtering all of the solution each time. By emptying ALL the salt solution and passing it through the processing until Orbit ensures the user can be certain that the entire volume is pro-cessed both when being emptied and when being refilled for the next float session. During this process cycle all the solution is passed through the two special 1 micron absolute filters, through the super-efficient UV sterilising as well as being auto dosed if the levels of anti-bacterial agents such as H2O2 are below the set safe level. To clean the inside of the Orbit simply a hot cloth wiped over the surface will remove any salt build up above the water line and thanks to its Nano Hydrophobic coating not a lot sticks. With drain down taps at the rear of Orbit, the entire inside of Orbit can be washed down using a hose, cleaned with chemicals and washed directly down a nearby drain – making deep cleans easier and quicker.

Why maintenance is required?
Orbit Control is the operator software provided, that oversees the maintenance and feedback of your Orbit. It’ll let you know when you need to change filters, add more salt or when you’re Hydrogen Peroxide is running low. Built within Orbits software is its ability to cycle itself and clean the tank in between customers, leaving you little maintenance to complete.

Epsom Salts

What is Epsom Salt and why is it used in flotation tanks?

Epsom salt, named after a bitter saline spring at Epsom in Surrey, England. It is not actually salt but a naturally occurring pure mineral compound of magnesium and sulphate. Renowned as a nature remedy for a number of aliments. Epsom salt has numerous health benefits as well as many beauty, household and gardening uses.

The wonders of Epsom salt have been well known for hundreds of years and unlike other salts, Epsom salt has beneficial properties that can soothe the body, mind and soul. Some of the countless health benefits include relaxing the nervous system, curing skin problems, soothing back pain, easing muscle strain, healing cuts, treating colds and congestion and drawing toxins from the body.

How much salt is required and is it supplied by Orbit?

500kg (1102lbs) of Epsom salt s required per Orbit- Just ask us about which salt is certified to use with an Orbit Float tank
We supply a starter kit with everything you need to get your Orbit up and running which includes 550kg of Epsom salt. Contact us for the prices and more information about our starter kits and what else is included.

How often do I need to top up salt?

Contact us for more information and estimations based on our own float centre usage and real estimated running costs.

Delivery & Installation

Can you ship to my location?

Orbit is manufactured and distributed within the UK. We are able to ship to most countries around the world. We have become experts in shipping tanks across the world. Please contact us for more information regarding your location and availability.

We are currently seeking new Distributors across the world. Express your interest and request more information about our Distributors agreement with a member of our team.

How long does it take to ship my order once its placed?

Your location is the key factor in determining the lead time of how long it takes for you to receive your order. Once we know your location we can give you more accurate timeline.

Do you charge for installation?

Following shipping, Orbit Tanks require our technical engineers to travel to your location and install the tanks. Our engineers will install, set up and provide operational training. This is so we can stand by are guarantee. The customer is required to pay an installation fee and we ask that you cover the cost of the engineers travel and basic accommodation.

What requirements are there upon delivery?

Before your order we’ll confirm your current situation / set up of where your Orbit will be to ensure a smooth delivery and installation.

Upon delivery you should have cleared enough space, ensured you have at minimum three persons, a water outlet (Either in the float room or within short distance) and an electrical outlet either in the room or just outside. We will provide you with a pre install check list before delivery and installation to ensure everything runs smoothly on the day on install.

How long does it take to install?

One Orbit tank should take no longer than 1 – 2 days to install and have it fully operational. This is provided all the pre installation checks have been done correctly and everything meets the requirements.

Are spare parts available?

Yes, in the event of anything failing get in touch with us straight away. We can then guide you toward finding a solution which includes dispatching spare parts if required.

Other Questions

Where can i try Orbit?

We have our very own Float Centre / Demonstration Centre in Hertfordshire, United Kingdom. which you are more than welcome to come along to and see! Visit www.floating-uk.com or Contact Us for more information.

What are the benefits of floating tanks?

Floatation therapy has been scientifically proven to help stress (both mental and physical, fatigue and jetlag. It stimulates left/right brain synchronisation, shifts brains waves from beta to low frequency alpha, theta and even delta waves. It also decreases the production of the stress hormone; cortisol, ACTH, lactic acid and adrenaline and increase the production of endorphins.
It’s also know to promote total calm and peaceful relaxation, improve sleep, energise/ revitalise, rejuvenate the body and create mental clarity. Which in turn can increase creativity. For more information about the benefits of floating please visit www.floating-uk.com.

Who uses float tanks?

Float tanks are used worldwide by float enthusiasts, professional sportsmen/Woman, athletes, Flight attendants, Pilots, Emergency service workers, Military and anyone who needs to relax overall.

What research is there to backup flotation tanks?

There are countless Medical Studies that have been completed for Flotation Therapy. Visit www.floating-uk.com/medical-research to find them!

Do you offer any discounts?

We offer discounts on multiple orders, ask us for a quote.

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